Welcome to RoyalGold Watches! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions:
1. General Information
These Terms and Conditions apply to all users of RoyalGold Watches. By using our website and purchasing our products, you agree to the terms outlined here.
2. Product Information
Customization: All our watches are carefully crafted and customized to your specific preferences. Due to the personalized nature of our products, we do not accept returns unless the item is damaged during shipping.
One-Year Warranty: We provide a one-year warranty for watches purchased from RoyalGold Watches. This warranty covers any defects in the watch's mechanism (i.e., if the watch stops working due to a manufacturing defect). However, it does not cover accidental damage caused by misuse, impact, or water damage.
Exclusions: The warranty does not cover:
Accidental damage (e.g., dropping, hitting, or damaging the watch in any way).
Damage caused by water exposure unless the watch is rated for water resistance.
Issues arising from the buyer's failure to follow care instructions.
3. Shipping and Delivery
Damaged Goods: In the event that your watch arrives damaged, please contact us immediately at [Your Contact Email] or [Phone Number]. We will assist you in processing a return and ensure you receive a replacement.
Shipping Costs: Shipping costs are calculated at checkout. Free shipping may apply to specific offers or promotions.
Delivery Time: Delivery times may vary based on location, but we strive to process orders and ship them as quickly as possible.
4. Returns and Exchanges
Damaged Items: If your watch is damaged during shipping, please notify us within 7 days of receiving the item. You can return the damaged product for a full replacement at no extra charge.
Non-Damaged Items: Since our products are customized, we do not accept returns for non-defective items. Please ensure that all customizations are correct before placing your order.
5. Payment and Pricing
Prices: All prices listed on our website are in [Currency] and are subject to change without notice.
Payment Methods: We accept various forms of payment, including credit/debit cards, PayPal, and other secure payment options provided at checkout.
6. Intellectual Property
All content on RoyalGold Watches, including images, text, logos, and designs, are the property of RoyalGold Watches and are protected by copyright laws. You may not use, copy, or distribute any content without permission.
7. Privacy and Data Protection
Privacy Policy: Please refer to our [Privacy Policy](link to privacy policy) for detailed information on how we collect, store, and protect your personal data.
8. Limitation of Liability
RoyalGold Watches will not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our products, including but not limited to loss of profits, business interruption, or personal injury.
Our liability is limited to the price of the product purchased.
9. Modifications to Terms
We reserve the right to modify, update, or change these Terms and Conditions at any time. Changes will be effective as soon as they are posted on our website.
10. Governing Law
These Terms and Conditions are governed by the laws of [State/Country], and any disputes will be resolved in the courts of [State/Country].
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Email: royalgoldwatches@gmail.com
Address: 456 Ocean Drive, Apartment 12B, Miami, FL 33139, USA