Privacy Policy

At RoyalGold Watches, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we ensure its security.

1. Information We Collect

We collect the following types of information from our customers:

Personal Information: Name, email address, phone number, shipping address, and payment information.
Order Information: Details about the products you purchase, including quantities, delivery preferences, and transaction history.
Usage Information: How you interact with our website, including browsing patterns, IP address, and cookies.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Improve the user experience on our website.
Communicate with you about your order status, promotions, and updates.
Customize content and advertisements to your interests.
Provide customer service and support.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information, including:

Encryption protocols for sensitive data transmission.
Secure storage systems for your personal and payment information.
Regular security updates and checks to prevent unauthorized access.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following instances:

With service providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) who help us provide our services.
Legal Compliance: We may disclose your information if required by law or to protect the rights of our customers.

5. Cookies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

Remember your preferences.
Track site usage and improve functionality. You can disable cookies through your browser settings, but this may affect your user experience.

6. Your Rights

You have the right to:

Access and update your personal information.
Request the deletion of your data, subject to certain conditions.
Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us, and we will take appropriate action to remove the data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the new “Last Updated” date.